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Managed Services

Managed Services

Offload Your IT "Chores"

Keeping your data protected and maintaining perfectly patched systems is quite an undertaking. Shrinking budgets and persistent threats compel IT teams to spend more time handling day-to-day demands rather than focusing on key business innovations. Leverage our experts to manage those pesky IT "chores" so your valuable resources can focus on driving your company's digital enterprise forward.

IT as a Service

The Trace3 managed services team provides routine managed services for basic IT “chores” by delivering IT-as-a-Service to businesses of all sizes.

By offloading routine IT tasks, your team can focus their expertise on strategic business initiatives improving time to market.

Our team operates according to ITIL standards, proven operational processes, and industry best practices. Leveraging Trace3’s expertise in IT maintenance will ensure your data is handled according to a predefined service-level agreement, with dedicated staff. The benefits include predictable operating costs month-to-month, a consistent methodology for upgrading software and infrastructure, and peace of mind knowing the foundation of your data center is safe and secure.

Value-added Services

Put your time and resources to the best possible use.

Our additional services include managing licenses, support agreements, renewal terms, and maintenance records ensuring avoidance of contract lapses, eliminating support payments for non-production or retired equipment, and identifying equipment not covered under active support. As your managed services provider, our commitment is to ensure your organization is utilizing your valuable resources in the most effective and productive manner to support your users and business objectives.

Our Offerings

Backup as a Service

With Backup as a Service (BaaS), you can master the 3-2-1 rule without investing money and resources into a second site or adding unneeded bandwidth.

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Monitoring as a Service

Protect your business, improve network visibility, and mitigate risk with proactive monitoring enabling your business to better assess vulnerabilities, anticipate network needs, and perform remediation.

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Patching as a Service

Safeguard against security threats by ensuring every machine has the latest software patches and effectively strengthen your overall security posture.

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Collaboration Support

Maintain teamwork and productivity while streamlining and simplifying communication to ensure business-as-usual with support for daily operational issues post project implementation keeping your team engaged, dynamic, and valuable.

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Help Desk as a Service

Supplement your IT department with dedicated resources incorporating proven processes and tools to support company at times you can’t; including after-hours and weekends.

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SD-WAN

Optimize your SD-WAN experience for a secure, unified connectivity over any transport, simplified operations, and faster deployment of applications for less.

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